Below is a sample of the more frequently asked questions
made by dealers interested in joining us.
Q. Will I lose my independence?
A. No. We at Integra recognise your independence - to run your
business the way you want to. We act as an "opportunity provider" -
you decide which opportunities work for you and which don't.
Q. Which Integra group should I
join?
A. This will depend on many different aspects of your business,
including: location, size of company, your individual approach to
markets, products sold, etc. Our Business Development Managers will
be pleased to help you make the right choice for your company.
Q. Do I have to take your marketing
material?
A. The objective of Integra producing it's own marketing material
is to give you the opportunity of going to market with a unique
marketing package. Again, you can choose which parts of the package
to adopt.
Q. How much does it cost?
A. Not as much as you think! Our Business Development Managers
will be delighted to present the cost when they visit, but suffice
to say, if you spend £2,000 or more per month with one of the major
stationery or computer wholesaler (we have agreements with most!)
you will be financially better off within Integra as opposed to
being on your own .
Q. Do I get regional exclusivity?
A. Yes within the specific marketing division of Integra. Integra
is split into 5 divisions, each having access to it's own
specific marketing programme. A member from one group cannot have
access to the marketing of another, hence it is feasible to have
more than one Integra member in an area without any operational
conflict.
Q. How long does it take to join and what is the
procedure?
A. We will arrange for one of our Business Development Managers to
visit you at your convenience to discuss the benefits of being a
member of Integra. If you wish to proceed, you will be presented
with an 'Agreement & Application Form' which you will need to
complete and return. Once a few simple checks have been carried
out, we will notify all the existing suppliers of your impending
membership and we will provide you with a comprehensive package of
marketing, purchasing and general information. You will then be a
fully fledged member of the largest, most respected dealer group in
the UK and Ireland - this process could take as little as 14
working days.
Q. Do we ever meet the other members of the
group?
A. Integra are keen to develop the "family of dealers" culture and
hence we have regular regional meetings for our members to attend
twice a year and, in addition to these, we organise a national
conference.
Q. How often will I meet people from
Integra?
A. As often as you deem appropriate, but typically it is once
every 6 - 8 weeks. Our team of Business Development Managers are
tasked with building a good relationship with our members with a
view to ensuring that you are always getting the maximum return for
your membership fee.
Q. How am I contractually bound to
Integra?
A. There is no contract as such. We do require a completed
'Agreement & Application Form' but this is mainly used for
administrative purposes and to clearly state our relationship with
our members. Fees are paid on a monthly basis by Direct Debit and
you can leave the group at one month's written notice. We are not
the sort of organisation that wishes to contractually lock you into
the group against your wishes.
Q. What is the next step to joining?
A. Simply contact us by any of the following means and a Business
Development Manager will contact you immediately.
e-mail: integra@integra-office.co.uk
Tel: +44 (0)1633 653000
Fax: +44 (0)1633 653001
Mail: Integra Office Solutions
Integra House
Vaughan Court
Celtic Springs
Newport
South Wales NP10 8BD